Warren County Mental Health

1007 S. Jefferson Way
Indianola, IA 50125
Phone: 515-961-1068
Fax: 515-961-1142

Central Iowa Community Services

Central Iowa Community Services was formed under Iowa Code Chapter 28E to create a mental health and disability service region in compliance with Iowa Code 331.390. Non-Medicaid mental health and disability services funding is under the control of the Central Iowa Community Services (CICS) Governing Board in accordance with Iowa Administrative Code 441-24.13 (331.391)

Governing Board (IC 331.390) CICS organizational structure assigns the responsibility for the non-Medicaid funded MH/DS services with the Governing Board. Member counties will appoint one member from the County Board of Supervisors (or designee) and an alternate member to serve as a Director on the Governing Board. The Governing Board shall include two ex-officio and non-voting representatives: one representing individuals who utilize mental health and disability services or an actively involved relative of such an individual and one from service providers in the region. No member shall be an employee of the Department of Human Services.
The Governing Boards meets the third Monday of the month at 1:30 p.m. at the Story County Administration Building in Nevada, Iowa. These meetings are open to the public.
For agenda and minute information, please visit here

MH/DS Advisory Board

MH/DS Advisory Board (IC 331.390(2)e; 331.392.(2)i;IAC 441-25.14.(1)i)CICS shall encourage stakeholder involvement by having a regional advisory board assist in developing and monitoring the plan, goals and objectives identified for the service system, and to serve as a public forum for other related MH/DS issues. The MH/DS Advisory Board shall represent stakeholders which shall include, but not be limited to, individuals, family members, officials, and providers.
CICS may maintain local county advisory groups as the foundation to the Regional Advisory Board. An individual who utilizes mental health and disability services or an actively involved relative of such an individual and an individual representing providers of the county will be appointed to the Regional Advisory Board by each county advisory group.
The Regional Advisory Board will appoint an individual who utilizes mental health and disability services or an actively involved relative of such an individual and an individual representing providers of the region to the Regional Governing Board.

Administrative Team

The Regional Administrative Team shall consist of the Community Services Directors, formerly Central Point of Coordinators (CPC) representing initial member counties. The Regional Administrative Team shall be assigned the Region’s administrative responsibilities, so that each of the required functions is performed.


Emergency Services

Please contact Eyerly-Ball Community Mental Health Center at (515) 243-5181. After hours you can call Eyerly-Ball Community Mental Health Center, which will direct you to Mercy Franklin, or proceed to the nearest emergency room.
Statewide Crisis Line: 1-800-332-422
Iowa Plan Crisis Line: Available 24 hours a day, seven days a week to anyone experiencing a mental health crisis.
(800) 317-3738, TTY (800) 787-1730. For emergency situations always call 911.
National Suicide Hotline: www.suicidepreventionlifeline.org 1-800-273-TALK (1-800-273-8255)
If you believe, someone is a danger to themselves or others, you can contact 9-1-1 after hours, or file a civil commitment at the Warren County Clerk of Court Office during business hours.


Central Iowa Community Services

Central Iowa Community Services will maintain local county offices as the foundation to the service delivery system.
Through the Warren County office, can you find assistance with:
• Funding eligibility determination for mental health services
• Case Management Services for individuals with Intellectual Disability (formerly Mental Retardation), Developmental Disabilities, and Brain Injury
• Service Coordination services for individuals not appropriate for Medicaid funded Case Management Services
• Information and referral for mental health services.

Click here for a list of Locations
Who is eligible for funding?

• People who have a mental illness, intellectual disability (formerly mental retardation), or developmental disability; AND
• Meet specified income and asset guidelines; AND
• Reside in the CICS region; AND
• Professional assessments have determined that the services are needed.

How do I apply for funding?

Community Service application for funding is available here.

What if I need help filling out the form?

Applicants may complete the form themselves or receive assistance from Community Services staff.


Connecting with CICS
Need emotional support? CICS Offers New Ways to Connect with Us

The Central Iowa Community Services mental health region understands that speaking on the phone does not meet the needs of everyone experiencing crisis. To better meet our residents’ needs, we have expanded our array of crisis response services for those facing immediate crisis. These services are available at no cost to residents in our region.

Online chat counseling - This online emotional support connects a person in crisis with a trained and compassionate crisis counselor. Visit Foundation 2 Crisis Chat 9 AM- 3 PM Monday through Friday to connect with a counselor through our website.

Text support - You are now able to use your phone to text us. Foundation 2 Crisis Text is available by texting to 800-332-4224 and following the prompts. Text is currently available MondayFriday, 9 AM to 3 PM, with plans to eventually expand the hours we are able to respond to your text.

In addition to these services, our crisis line continues to be available to those in crisis 24 hours a day, 7 days a week. You can connect with a crisis counselor by calling 1-844-258-8858

CICS Region partners with Foundation 2, an organization out of Cedar Rapids, Iowa who is certified by the American Association of Suicidology and has been providing crisis services for over 45 years. Jody Eaton, CICS CEO, explains, “We launched the Central Iowa Crisis Line in November, 2015 for the purpose of reaching individuals when they need it most. The additional options will better meet the needs of our residents."

Who should use Foundation 2 Crisis Chat or Text? Anyone who is depressed or going through a hard time, including people who are thinking about suicide. Any life issues may be discussed on the Chat or Text program. Chat and Text specialists are here to listen and support those in crisis through whatever difficult times they may be facing.

Emily Blomme, Foundation 2’s Executive Director, stated, “Foundation 2 is excited to partner with the CICS region to offer these new methods of support to those experiencing crisis in the community. Not everyone is comfortable talking on the phone during a crisis. This new technology provides us with a new method to reach those who are hurting. Foundation 2 cares about our clients and is dedicated to offering services that can best meet their needs in a variety of ways.“

Foundation 2 is a not-for-profit human service agency that offers crisis counseling and supportive services to people of all ages. The agency provides comprehensive services which include a state-wide crisis hotline, online chat and text, mobile crisis outreach, support groups, a youth shelter, counseling and therapy services, a food pantry and independent living support for young adults.

To learn more about Foundation 2 services, please visit our website at www.foundation2.org

To learn more about CICS, please visit our website at www.cicsmhds.org